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Very nice hotel and location. During summer days when it is really hot (like couple of days during my stay) it is really hot in the room as well. Some AC would be nice to have in the room. Especially since due to COVID 19 future stays during summer might increase, as needs from people are changing. Pillows are not that comfortable for us, so it is very disappointing that there are no pillow option so you can make guest stay more comfortable. I did not sleep very much during stay at the hotel. Breakfast is very limited on couple of things to eat. I would expect much more on buffet. Menu is always only in German, which is not really non German speakers/travelers friendly. Luckily my wife speaks German. Maybe add few more sun beds as your hotel was very full, sometimes it was impossible to rest next to the pool. Think about it in more strategic way if possible to expand little bit more of land around as it is empty (maybe expand for additional 10-15beds, at the end you know your ratio of Mac guests at the hotel vs number of beds).
Very good and relaxing atmosphere Very friendly staff Gastronomy excellent Nice location but noisy due to the railway track nearby Very comfortable room with enough space, dressing and nice terrace but unfortunately no airco Enough parking space available
We had a great time. Over teenage Boyd realt enjoyed fascilities. Mother enjoyed healthy and tasty food. We loved walking and running.
Es war alles Top.
In the same holiday we stayed at the different places in Austria, with the same price point. While I certainly would recommend visiting those places again, I would not recommend your hotel. For one, the hotel prices itself as ski in & out - it is not. Even if there was enough snow, you can’t ski out onto the piste. Second, the lay out of the room was business like, not beautiful or warm. There are lot of details not in order: the ski room is messy, does not have separate lockers for rooms (which is normal at this price point), and even is open during most of the day - people could drive up and steal equipment inside. The spa is busy, and by the size of the hotel, does not have enough space for a quiet experience. The gym is good. Worst of all, I found a group of other guests, who assaulted me during my stay. (A girl at the reception is aware of this - she saw it happen). A group of 8 drunk men were standing in the lift when I wished to go up. Not being somebody who scares easily, I decided to step in. After they started hollering at me, I decided to go out, but one blocked my path while saying “You aren’t going anywhere.” I understand you asked the traveling agency to ban this group, but I do not feel this was enough action taken - I am still shaken by the incident.